We are now open! Turnaround times range from 5-14 days. Please message us before ordering if you are concerned about delivery times

Delivery & Refunds

Refunds:

We do not offer refunds on our items due to the personalisation we offer. However, if in the unfortunate event of your item being faulty, we ask you email us first before returning your item. Please send a photo and brief description to ophelialondon@yahoo.com and we will get back to you with a response in order to rectify the problem. 

 

Delivery:

We post our items via Royal Mail or My Hermes